Relitix: Comprehensive platform for real estate management
Project Overview
Relitix is a comprehensive real estate management platform designed to streamline operations, track agent performance, and enhance client engagement. It offers features such as user authentication, company account management, agent performance tracking, and automated email communication.
Problem Statement
Relitix required a scalable platform to manage real estate operations, including user management, agent tracking, office progress, and automated email communications. The challenge was designing a reliable backend system to efficiently handle these functions and integrate services seamlessly.
Key Findings
- Efficient Tracking Needed: Real estate companies require tools to efficiently track agent performance, manage office operations, and enhance customer engagement.
- Automated Communication: Automated communication, particularly email, is crucial for keeping clients informed about new features, opportunities, and updates..
- Scalable Architecture: The platform needs a scalable architecture to handle a growing user base and increasing data across services.
Implemented Solution
Relitix simplifies real estate management with a scalable platform that tracks performance and automates client communication:
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Microservice Architecture:
Developed the platform using a microservice architecture for scalability and modularity, ensuring easy future expansion.
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Authentication Service:
Created a service for secure user registration, profile management, and authentication across the platform.
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Account Management:
Built a service to manage company-level accounts, overseeing business activities and controlling user access.
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Agent Performance Service:
Developed a service to track agent activities and performance, allowing real estate companies to monitor key metrics and identify areas for improvement.
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Office Performance Service:
Designed a service to track office performance, offering insights into key performance indicators (KPIs).
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AI Mail Engine:
Implemented an AI-driven mail engine for automated email communication, ensuring timely updates and user engagement.
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Mail Service for Client Retention:
Developed a service that sends daily emails to clients, highlighting new opportunities and market trends.
Results
The platform provides seamless management of real estate operations, allowing companies to track agent and office performance in real-time. The microservices architecture ensures scalability, enabling easy additions and improvements. AI-driven email communication has significantly boosted client engagement and retention, resulting in higher adoption rates and increased customer satisfaction. As the backend lead, continuous improvements were made to maintain high performance and reliability while meeting evolving business needs.