Cheetay: Integrated Food & Grocery Delivery — a unified platform for seamless deliveries with flexible, multi-channel payments
Project Overview
Cheetah Logistics is a full-service delivery platform handling everything from on-demand food and groceries to recurring dairy and tiffin services. With local and international payment options like Cash on Delivery, JazzCash, Easypaisa, credit cards, and Stripe, it’s built for speed, reliability, and a seamless experience.
Problem Statement
Traditional delivery systems struggle to manage both one-time and recurring services, and lack of integrated multi-gateway payments creates transaction friction, limits choice, and slows operations. For Cheetah, these issues hindered scalability and fell short of user expectations for convenience and flexibility.
Key Findings
- Integrated Platform Demand: Users wanted a unified platform for on-demand and scheduled food and grocery deliveries, as managing them separately caused fragmented experiences and inefficiency.
- Payment Options: A smooth, multi-channel payment system was key to driving repeat orders and loyalty, requiring both local and international payment options.
- Backend Management Needs: Real-time tracking and recurring delivery scheduling required a robust, scalable backend. Without it, managing high-volume orders and customer expectations posed significant operational challenges.
Implemented Solution
Cheetay was developed to streamline deliveries with scalable infrastructure, multi-payment integration, and automation for improved customer satisfaction.
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Modular Backend System Architecture:
Engineered a Python Django–based backend capable of supporting varied order types, from one-off requests to recurring deliveries. Its modular design ensured easy scalability and integration into the logistics framework without service disruptions.
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Multi-Channel Payment Gateway Integration:
Integrated multiple payment methods including JazzCash, Easypaisa, Stripe, and major credit cards. This combination provided customers with the convenience of paying through their preferred local or global channels.
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Optimised Database Design:
Built an efficient MySQL database schema designed to handle both transactional and recurring delivery data. The optimisation allowed rapid access to user profiles, order histories, and delivery schedules without performance bottlenecks.
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Automated Recurring Delivery Scheduling:
Developed an automation system for periodic orders, removing the need for manual scheduling. This ensured timely deliveries, improved reliability, and boosted customer satisfaction.
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Comprehensive API Development:
Created robust, well-documented APIs to facilitate smooth communication between the backend and frontend. These APIs were designed to easily support future mobile app development and third-party partner integrations.
Results
Cheetah scaled to handle thousands of daily transactions across all delivery types, with integrated payment gateways streamlining domestic and international payments. An automated logistics system improved delivery reliability and customer satisfaction, while a modular backend enabled rapid feature deployment and service updates. This adaptability positioned Cheetah Logistics as a regional leader, combining operational efficiency with customer-focused convenience.