Cheetah: Seamless food and grocery delivery logistics
Project Overview
Cheetay Logistics is a comprehensive platform offering on-demand food, groceries, and regular deliveries, including dairy and tiffin services. It supports various payment methods such as Cash on Delivery, JazzCash, Easypaisa, credit cards, and Stripe.
Problem Statement
Existing logistics solutions failed to manage recurring deliveries alongside on-demand services effectively. The lack of integration for multiple payment gateways created bottlenecks in processing payments, especially for both local and international users, hampering growth and user satisfaction.
Key Findings
- Integrated Platform Demand: Users required a unified platform for both on-demand food and grocery deliveries and scheduled services.
- Payment Options: A seamless, multi-channel payment system was essential to enhance the customer experience and retention.
- Backend Management Needs: A robust backend system was needed to efficiently manage real-time and recurring deliveries.
Implemented Solution
Cheetay was developed to streamline deliveries with scalable infrastructure, multi-payment integration, and automation for improved customer satisfaction.
-
Backend System Architecture:
Developed a modular backend system using Python Django to support a variety of order types, ensuring smooth integration within the logistics framework.
-
Payment Gateway Integration:
Integrated several payment methods including JazzCash, Easypaisa, Stripe, and credit cards, allowing for both local and international transactions.
-
Database Optimization:
Designed an efficient MySQL database schema optimized for both transactional and recurring data, enabling quick access to user preferences and delivery schedules.
-
Automation for Recurring Deliveries:
Built a system to automate the scheduling of periodic deliveries, ensuring timely service without manual intervention.
-
API Development:
Created robust, well-documented APIs to enable easy communication with the frontend and support future mobile app development and partner integrations.
Results
The platform was successfully launched and scaled to handle thousands of daily transactions for both on-demand and recurring services. Customer satisfaction improved significantly through seamless payment integrations and a reliable, automated delivery system. The modular backend architecture allowed for quick adaptation to new features and evolving requirements, establishing Cheetay Logistics as a leading service provider in the region.